Returns & Exchanges
At Oak & Fort, we want you to love your purchase. If you’re not completely satisfied, you may return or exchange eligible items within 14 days of delivery.
Return Conditions
- Items must be unworn, unwashed, and in original condition with tags attached.
- Proof of purchase (order confirmation or receipt) is required.
- Final sale items (e.g., undergarments, accessories, marked “Final Sale”) cannot be returned.
How to Return
- Initiate your return request at oakfort-us.com.
- Follow the instructions to generate a return label.
- Package your item securely and ship it back.
Refunds
- Refunds are processed within 7-10 business days after we receive your return.
- Original shipping fees are non-refundable.
Exchanges
- Exchanges are subject to availability.
- For a different size or color, place a new order online and return the original item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately via oakfort-us.com for assistance.
For more details, visit oakfort-us.com.