Returns & Exchanges

At Oak & Fort, we want you to love your purchase. If you’re not completely satisfied, you may return or exchange eligible items within 14 days of delivery.

Return Conditions

  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Proof of purchase (order confirmation or receipt) is required.
  • Final sale items (e.g., undergarments, accessories, marked “Final Sale”) cannot be returned.

How to Return

  1. Initiate your return request at oakfort-us.com.
  2. Follow the instructions to generate a return label.
  3. Package your item securely and ship it back.

Refunds

  • Refunds are processed within 7-10 business days after we receive your return.
  • Original shipping fees are non-refundable.

Exchanges

  • Exchanges are subject to availability.
  • For a different size or color, place a new order online and return the original item.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately via oakfort-us.com for assistance.

For more details, visit oakfort-us.com.